Terms & Conditions

To incorporate a non-solicitation agreement without requiring a signed contract for every engagement, you can implement this clause as part of your terms of service (TOS) or service agreement that all clients are bound to when using your services. You can make this a standard part of your business terms by ensuring it is communicated upfront and referenced in invoices, quotes, or any other engagement documents. Here’s how you can phrase it:

Glass Repair Disclaimer

By engaging Highview Restoration for glass scratch removal services, the acknowledges and agrees to the following:

1.Assumption of Existing Damage: Our glass repair services are performed on surfaces that are already obstructed or compromised. The assumes all responsibility for pre-existing conditions of the glass panels.
2.Liability for Repairs: Due to the nature of our techniques and the inherent risks involved in repairing damaged glass, Highview Restoration shall not be held liable for any cracking, breakage, or additional damage that may occur during or after the repair process.
3.Replacement Responsibility: In the event that the repair is unsuccessful or further damage occurs, it is understood that the glass panel is to be replaced by the at their own expense.
4.No Guarantees: While we use industry-standard methods to achieve the best possible results, no guarantee is provided regarding the full restoration or future durability of the repaired glass.
 
By engaging our services, the acknowledges acceptance of these terms.

Non-Solicitation of Personnel Policy

 

By engaging the services of Highview Restoration, the acknowledges and agrees to the following terms regarding the Service Provider’s personnel:

1.Restriction on Hiring: The agrees not to directly or indirectly solicit, hire, or engage any current or former employees, subcontractors, or personnel of the Service Provider for the duration of the engagement and for a period of 48 months following the conclusion of any services provided by the Service Provider.

2.Service Exclusivity: All personnel supplied by the Service Provider shall be engaged exclusively through the Service Provider. The agrees that any staffing or services provided by the Service Provider are contingent on adherence to this policy.
3.Breach and Fee Clause: Should the breach this policy, they agree to compensate the Service Provider with a fee equal to 50% of the annualized salary or earnings of the personnel in question as compensation for the Service Provider’s loss and disruption of business.
4.Purpose of the Policy: This policy is designed to ensure that the Service Provider can maintain its ability to deliver high-quality services by protecting its investment in recruiting, training, and retaining skilled personnel.
 
By engaging our services, you agree to these terms as part of our standard business practices.
 

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How to Apply This Policy Without Requiring Signatures

  1. Include It in Invoices & Proposals
    Simply add a note like: All services provided by Highview Restoration follow our Terms & Conditions, including our Non-Solicitation of Personnel Policy. You can review them here: hvrestorationsgroup.com

  2. Highlight It on Your Website
    Make this policy easy to find under a Terms of Service section. Also, mention it in quotes or emails, directing clients to review the terms.

  3. Mention It During Initial Conversations
    When discussing services with new clients, briefly explain this policy as part of your process. This ensures clarity and avoids misunderstandings later.

  4. Use a Digital Acknowledgment
    If possible, include a checkbox in emails or forms stating: I acknowledge and agree to Highview Restoration’s Terms of Service, including the Non-Solicitation of Personnel Policy.

Would you like me to refine the liability section for glass repair work as well?

Terms of Service for Handymen Staffing & Labor

At Highview Restoration, we specialize in providing skilled handyman and construction site staffing services to support builders, developers, and project management firms. While we offer a wide range of services to assist with site adjustments and general repairs, we want to ensure clarity about the scope of our work and any limitations of liability.
 

Scope of Services

 

We provide the following services:

•Baseboard repair
•Door alignments
•Suite entry door alignments
•Drywall framing, installation, patchwork, and repairs
•Painting
•Kitchen cabinet door adjustments
•Closet door adjustments
•Silicone and caulking
•Insulation work
•Doorknob replacements
•General residential site adjustments
•General flooring repairs, including tile and laminate adjustments
•General site labor
•Key/card runners 

•Site Elevator operators

Limitations of Liability

 
While we can perform basic plumbing tasks, such as replacing sink stoppers or assisting with plumbing that has already been compromised, we do not provide full-scope plumbing services. Similarly, we do not perform electrical work, as these tasks require licensed technicians.
•Plumbing and Electrical: Highview Restoration is not responsible or liable for any issues, damages, or complications arising from plumbing or electrical work performed on-site. These tasks should be handled by certified professionals as required by code.
 
By engaging our services, you acknowledge and accept the scope of our work and limitations as outlined above. This ensures transparency and sets clear expectations for all parties involved.

Effective

Welcome to Highview Restoration. We provide skilled staffing, general labor, site labor, and handyman services to builders, developers, and project management firms across Toronto and Canada. By engaging our services, you (“Client”) agree to the following Terms of Service, which outline the scope of our services, limitations of liability, and the responsibilities of all parties involved.
 

1. Scope of Services

 
Highview Restoration provides staffing and general labor services for construction sites, including but not limited to:
•Skilled and general labor
•Handyman services for repairs and site adjustments
•Site staffing for Pre-Delivery Inspections (PDIs), technical audits, and general site operations
 

Our services do not include work that requires licensed professionals, such as electrical, plumbing, or other specialized trades. We do not guarantee results beyond the scope of the specific tasks agreed upon.

2. Client Responsibilities

 
The Client is responsible for:
•Ensuring a safe and compliant working environment for all staff provided by Highview Restoration.
•Clearly outlining the scope of tasks and duties for staff provided.
•Engaging licensed professionals for tasks outside the scope of general labor or handyman services (e.g., electrical or plumbing work).
 

3. Limitations of Liability

 
Highview Restoration is committed to providing skilled and reliable personnel; however, we limit our liability as follows:
1.Work Performed: We shall not be liable for any damages, defects, or issues arising from the work performed by our personnel if:
•The work involves tasks outside the agreed scope of services.
•The damage is a result of pre-existing site conditions.
•Licensed professionals should have been engaged for the work.
2.Third-Party Materials and Equipment: We are not liable for defects, malfunctions, or failures in materials or equipment provided by the Client or third parties.
3.Site Safety: While we train our personnel to prioritize safety, the Client assumes full responsibility for ensuring that the worksite complies with all health and safety regulations, including providing appropriate safety equipment.
4.Specialized Work: Highview Restoration does not assume liability for tasks that require licensed trades such as plumbing, electrical work, or structural engineering. Any damages, delays, or issues arising from such tasks are the responsibility of the Client.

5.Glass and Surface Repairs: For restoration services, including glass scratch removal, Highview Restoration is not liable for any additional damage resulting from repair attempts due to the compromised nature of the material.

4. Indemnification

 
The Client agrees to indemnify, defend, and hold harmless Highview Restoration, its employees, and subcontractors from any claims, damages, losses, or expenses arising from:
•The Client’s failure to provide a safe and compliant work environment.
•Claims by third parties related to the Client’s project or worksite.
•Any unauthorized use of our personnel for tasks outside the agreed scope of services.
 

5. Non-Solicitation of Personnel

 
To protect our workforce, the Client agrees not to directly or indirectly solicit, hire, or engage any personnel provided by Highview Restoration for a period of 48 months following the conclusion of services. Breach of this clause will result in a placement fee of 50% of the individual’s annualized salary or earnings as compensation for our loss.
 

6. Governing Law and Dispute Resolution

 
This agreement shall be governed by the laws of [Province/Territory], and any disputes arising from these Terms of Service shall be resolved through mediation or arbitration before pursuing legal action.
 

7. Acceptance of Terms

 
By engaging Highview Restoration for staffing or restoration services, the Client acknowledges and agrees to these Terms of Service. These terms are binding and may be updated from time to time. It is the Client’s responsibility to review and adhere to the latest version of these terms.
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